Frequently asked questions
Is the leather real?
Yes. All leather styles use full-grain or lambskin leather, which is why they soften and develop a patina rather than peeling.
Will my bag fit a laptop?
Our totes and satchels fit a 13″ laptop. Look for the padded laptop sleeve listed in the product details.
How do I care for it?
Wipe with a soft dry cloth and store in the dust bag provided. Avoid prolonged direct sunlight. A neutral leather conditioner every few months keeps the grain supple.
Do you ship internationally?
We ship worldwide. Orders over $99 ship free, and any duties are covered by us.
Can I change my order?
Yes — email us within 12 hours of ordering and we will amend it before the parcel is packed.